Hillbrook Grange offers an experienced and dedicated 24/7 care team, most of them trained to NVQ Levels 2,3 & 4 in Health & Social Care.
The personal and professional development of staff is of paramount importance at Hillbrook Grange, with level of training and supervision regularly reviewed for quality assurance purposes.
Our catering and domestic teams are also trained and monitored in all relevant aspects of their work to ensure compliance with professional standards of food and hygiene.
Training is essential to the provision of our high quality care and we pride ourselves on our excellent on-going refresher and additional training programmes provided by qualified assessors. Through good quality training we ensure that all our staff are up-to-date with current thinking, policies and best practice.
At Hillbrook Grange our training sessions include but are not limited to the following:
- First Aid
- Health & Safety
- Managing and Safe Handling of Medicines
- Infection Control
- Nutrition and Health
- Food Safety
- Personal Protective Equipment
- Moving and Manual Handling
- Safeguarding Vulnerable Adults
- Control of Substances Hazardous to Health
- Fire Safety
- Palliative Care
- Basic Life Support
- Death, Dying & Bereavement
- Care Planning
- Customer Care
In relation to all aspects of health and safety, employment legislation and record-keeping we benefit from the expertise, advice and guidance of a specialist consultancy firm.