We were clearly very disappointed with this review, which we accept, in particular following being classed as “good” in all areas in the previous CQC report. Actions are already underway or planned to rectify every deficiency identified and we are working closely with both CQC and SMBC. We have appointed some new trustees and a registered manager Rosaleen (Roz) Charles.
We are working closely with our colleagues within the Quality Team (Stockport Council and the Clinical Commissioning Group), in addition to CQC, to ensure that the required improvements are made quickly and that they are sustainable. The safety of the residents remains a priority and we will endeavour to ensure that the previously high standard of care is restored. Members of the Quality Team are currently on site providing support to the staff team and the residents. If you would like to discuss this further, please contact the home directly or if you would like to speak with a member of the Quality Team at SMBC, please email: ASC.Qualityteam@stockport.gov.uk